Microsoft and Tech Support for Nonprofit Organizations In Toronto

Nonprofit organizations are the lifeblood of many communities. Today, more than ever before, technology is enabling nonprofit organizations north of Toronto to increase mission impact, improve efficiency, and enhance competitiveness.

Even so, most of these organizations tend to operate with tight IT budgets and therefore opt for a break/fix approach. And while not investing in ongoing IT support may save you some dollars in the short term, you will incur huge costs in the long run.

At Tektonic, we understand that technology is important to the success of nonprofit organizations. Therefore, we’ve made complete, ongoing tech support not only cost-friendly but attractive for nonprofit organizations like yours. With our customized tech support services, you will have more time to focus on attaining your organization’s core objectives.

Tech Support Services for North of Toronto Nonprofit Organizations

We offer the following tech support services for nonprofit organizations north of Toronto:

Managed IT Services

By outsourcing all or part of your nonprofit organization’s IT services, you will have the opportunity of accessing experienced IT professionals without having to pay the actual cost of hiring in-house IT personnel. Managed IT services are designed to ensure that all aspects of your IT are covered while enabling your organization to run smoothly.

Nonprofit organizations north of Toronto turn to Tektonic because we are experts in managed IT services. We provide proactive network management, computer repair & maintenance, network security services, and unlimited on-site and remote help desk services for a cost-efficient monthly fee.

Microsoft 365 Support

As your nonprofit organization expands, your infrastructure and workforce grow too. To help you meet your organization’s collaboration, enterprise infrastructure, and productivity needs, Tektonic offers Microsoft 365 support services with a wide range of IT support, including best practices and training.

Our support services will help you identify and address potential risks and issues to ensure that your IT systems are healthy and stay that way. What’s more, our Microsoft 365 support services will help you better manage costs while delivering improved performance and better governance.

By choosing Tektonic as your Microsoft 365 backbone, you can expect the following support services:

Support, maintenance, and enhancements
Re-evaluation of Office 365 deployment
Office 365 administration and governance
Ongoing support services
Technical and end-user support services

SharePoint Support Services

Development of your SharePoint environment is only the first chapter of the book. The other important task lies in handling support and maintenance queries. At Tektonic, we ensure that whenever you need us, we will go the extra mile to provide you with the best user experience.

Our team of experienced tech experts is equipped with the necessary know-how on how to solve any SharePoint-related problems. We can therefore help you attain success and quickly resolve various issues. Whether it’s user experience related issues, support and maintenance service, or development support, our IT experts have sufficient knowledge and expertise in using cutting-edge solutions and provide the best services to keep your operations running at the highest levels.

Mobile Management

Nonprofit organizations are faced with the task of securely managing and tracking the ever-growing inventory of mobile devices. But most don’t have the capacity to execute this task effectively.

Misconfigurations, delays, and mistakes can have a significant impact on your operations and, as a result, end-user satisfaction. Moreover, executing mobile management tasks and processes is complex and pulls your team’s focus from higher-value, higher priority tasks. That’s why you need to partner with an IT support provider.

At Tektonic, our mobile management strategies are designed to create a multi-layered suite of security features around all the major mobile device platforms, thereby ensuring that the devices used for your daily communication are updated, secure, and encrypted if need be. Suppose your phone gets lost or is stolen, you won’t have to worry about sensitive information getting into the wrong hands. We will simply conduct a remote swipe on the device, thereby ensuring your confidential information isn’t compromised.

Backup Management and Disaster Recovery

Today, nonprofit organizations demand continuous application availability with an infrastructure that can both scale to accommodate dynamic growth and recover from disasters. From cybersecurity threats to power outages, it’s safe to assume that your organization’s resources are constantly at risk. Given that disaster can strike at any time, having a business continuity plan that constitutes a frequently tested backup and disaster recovery is crucial. Keep in mind that if a system breach leads to the loss of crucial data, you may have to spend an average of $161 to recover a single file, and with numerous files compromised in the attack, the cost could be exorbitant.

Tektonic’s backup and disaster recovery services are designed to help nonprofit organizations in north Toronto recover quickly and cost-efficiently from any disruption. We do this by thoroughly analyzing your organization’s processes and objectives to secure resiliency for your organization, thereby minimizing the impact in case of any disruption.

Network Security

The huge donations that nonprofits receive make them big targets for cyberattacks. Now more than ever, it’s vital to secure your donor’s data and maintain their trust. When you suffer an attack and lose your donor’s sensitive information, you not only risk losing them, but future donors will shy away from funding your organization, as they don’t want to risk their data being compromised.

Tektonic’s IT services include proactive cybersecurity management strategies that will drastically reduce the risk of damage during a cyberattack. Our expert cybersecurity personnel can conduct an extensive investigation of the threats that your organization faces and create a custom end-to-end solution that protects all the touchpoints on your network, including cloud resources, on-premise data, and field staff mobile devices.

How Tektonic’s Tech Support Services Can Help Nonprofit Organizations North of Toronto

At Tektonic, we believe that nonprofit technology should not be non-functioning technology. Nonprofit organizations need IT and tech support services that support their mission.

All our nonprofit tech services are designed to optimize your efficiency, increase productivity, and ultimately enhance your bottom line. Our experienced tech team will assess your organization’s needs and work with you to create a customized IT service package based on those needs at a cost-effective monthly price.

Some of the benefits you can expect when you partner with us include: